Frequently Asked Questions
- Delivery
Delivery charges are based on Lalamove (Car) rates which will be calculated upon check-out. - Pick-Up
Pick-up location: EkoCheras Residence, Kuala Lumpur. - How many days of pre-orders are required?
Usually at least 2 days in advance, depending on availability.
Kindly check our calendar for the latest availability. We might also be able to accept last-minute orders occasionally, so feel free to WhatsApp or send us an Instagram Direct Message to check. - Tiny Tarts
Size: 4.3cm +/- in diameter
Consumption Period: Best consumed on the day itself, up to 2 days in the fridge. - Cakes
Consumption period: Best consumed in 3- 5 days, kept cold. - Are our desserts Muslim friendly?
Yes, it is. It is pork and lard free. Non- alcohol options are also available upon request. - Is walk in available?
Unfortunately, walk-ins are not available at the moment. All orders are on pre-order basis without any ready stock. - Is customization available?
Yes, we do customize gift boxes or party tables for corporate and private events. Kindly WhatsApp us and send us an email through tinypockets.co@gmail.com to enquire.
Party Table can be customized according to your budget - number of pax, types of desserts and decoration set up.
For gift boxes, a minimum order of 10 will be required. - Cancellation policy
If you must cancel or reschedule your order, we respectfully request for at least 24 hours notice before the delivery date. Cancellation without 24 hours notice will result in a charge of part or all of the service amount.
Deliveries will be made between 1-6 pm.
Self arrange delivery is available. However, it is strictly limited to cars only, bikes will not be allowed. We will not take any responsibility for third-party delivery.
Pick-up time: 1pm onwards, kindly specify the time upon check-out.